Shipping Policy
Thank you for shopping with Advityakala! We are committed to delivering your handmade flower bouquets with care and in a timely manner. Below, you’ll find important information about our shipping process, delivery times, and related policies. Please read carefully.
1. Processing Time
- All orders are processed within 5 to 6 business days from the time of purchase.
- Our bouquets are handmade with love and attention to detail, which is why each order may require a few days for preparation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time
- Once your order has been processed, we will ship it according to the shipping method selected during checkout.
- Delivery times will vary depending on your location and the shipping option you choose. Typically, standard shipping takes 3 to 7 business days for domestic orders.
- For international orders, delivery times may vary depending on the destination and customs processing. We recommend checking with your local postal service for more accurate timeframes.
3. Shipping Rates
Shipping rates are calculated based on the delivery address and selected shipping method at checkout.
We offer standard shipping and express shipping options. The shipping cost will be shown before you complete your purchase.
Note: Shipping fees are non-refundable, even in the event of a return or exchange (except where required by law).
4. Shipping Partners
- We partner with reliable carriers such as [Shipping Carrier Names] to ensure your order reaches you safely and on time.
- If you’re located outside of our primary shipping regions, we will choose the best available carrier for your location.
5. Tracking Your Order
- Once your order has been shipped, we will provide you with a tracking number via email (if available) so you can monitor your shipment’s progress.
- Please allow up to 24 hours for the tracking information to be updated in the carrier’s system after we send you the tracking number.
6. Shipping Restrictions
- We currently ship to [list of countries/regions you ship to]. If you are located outside of these areas, please contact us at info@advityakala.com to inquire about international shipping.
- Due to the perishable nature of flowers, we may have restrictions on shipping to certain locations or areas with extreme weather conditions.
7. Delivery Issues
- If there are any issues with your delivery, such as delays or missed deliveries, please contact us immediately at info@advityakala.com. We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.
- If your order is lost or damaged during shipping, please contact us within 48 hours of delivery to resolve the issue. We may require photographs of the damaged product to process any claims or offer a replacement.
8. Address Accuracy
- Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or issues caused by inaccurate or incomplete shipping addresses.
- If there is a mistake in the shipping address, please contact us as soon as possible at info@advityakala.com. We may be able to correct the address before the order is shipped.
9. Gift Orders
- If you are sending your bouquet as a gift, we will gladly include a gift message. Simply add your message at checkout, and we will print it on a card to include with the bouquet.
- Please note that we do not include invoices or pricing details with gift orders.
10. International Shipping (If Applicable)
- For international orders, please be aware that customs duties, taxes, and fees may apply depending on the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost.
- If customs delays occur, this may affect the estimated delivery time, and we are not responsible for any customs-related delays.
Contact Us
If you have any questions about shipping, please feel free to reach out to us at info@advityakala.com. We are happy to assist you and ensure your order arrives safely and on time.
Thank you for choosing Advityakala! We appreciate your support of our handmade creations, and we look forward to delivering beautiful floral arrangements to brighten your day.
Advityakala
Email: info@advityakala.com
Website: www.advityakala.com
